Privacy Policy

Last Updated: June 20, 2026

KirinPOS ("we," "us," "our") respects and is committed to protecting your privacy. This Privacy Policy is designed to inform you how we collect, use, disclose, and safeguard the information you provide when using our POS systems and website.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Full name, trading name, contact number, email address, and business address.
  • Transaction Data: To provide POS services, our system processes your restaurant's sales records, order details, and payment methods (excluding full credit card numbers).
  • Technical Information: Your IP address, browser type, device details, and how you interact with our website.
  • Customer Data: When you use our address lookup or Caller ID features, the system may store your end-customers' contact details and delivery addresses to improve operational efficiency.

2. How We Use Your Information

The information we collect is primarily used for the following purposes:

  • To provide, operate, and maintain our POS system services.
  • To process your order requests, and provide technical support and training.
  • To improve our software features and optimize address matching and Caller ID recognition algorithms.
  • To send service-related notifications, updates, and marketing materials (you can opt-out at any time).
  • To prevent fraud and ensure the overall security of our systems.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information in the following circumstances:

  • Service Providers: Sharing necessary information with partners who assist us in delivering services (such as the Google Maps API for address lookup).
  • Legal Requirements: We may disclose information when required by law or to protect our legal rights.
  • Business Transfers: If we are involved in a merger or asset sale, your information may be transferred as a business asset.

4. Data Storage and Security

We employ industry-standard physical, electronic, and managerial measures to secure your data. For offline mode, your data is stored in a locally encrypted database. For online cloud services, we utilize secure, GDPR-compliant servers for data storage.

5. Your Rights (GDPR)

If you are located within the United Kingdom or the European Union, you hold the following rights:

  • The right to access, correct, or request the erasure of your personal information.
  • The right to restrict or object to the processing of your data.
  • The right to data portability.
  • The right to withdraw your consent at any time.

6. Use of Cookies

Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences. You can manage your cookie options through your browser settings.

7. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please contact us via:

KirinPOS UK Support Team
Email: support@kirinpos.com
WhatsApp: Contact our technical support via the link on our homepage